Autoresponders - How To Succeed
Overview
An auto-responder is a computer programme, which itself provides
instructions for the computer, that when it receives e-mails, which is
an electronic form of mail, from an external source it automatically
sends a reply.
A piece of software, driven by a computer program that sends email
messages from one computer to another, is called a mail transfer agent.
Auto-responders were originally created to overcome the problem of a
mail transfer agent not being able to deliver an e-mail to a particular
address. When this happens, a bounced message, which relates to an
automated e-mail message from a mail system informing the sender that
the message cannot be delivered, such as “your e-mail could not be
delivered because ……” is created.
It is important that an auto-responder does not generate e-mail
backscatter, which is a side-effect of e-mail spam, viruses and worms
in which e-mail servers receiving spam and other mail, send bounced
messages to an innocent third party. Should this happen, the
auto-responses may themselves be regarded as e-mail spam which, also
known as junk-mail, refers to the sending of almost identical e-mail
messages to a wide variety of recipients.
Auto-responders represent important e-mail marketing tools in that
they can efficiently and effectively provide specific information to
their prospective customers, and then follow-up with additional
messages, at specific time intervals, which can easily be altered to
suit the requirements of the sender.
Types
There are two types of auto-responder which possess the facility of sending a series of follow-up messages:
Outsourced ASP models – This type of auto-responder operates on the
provider’s infrastructure and can normally be configured using a
web-based control panel. In general, the customer pays a monthly fee
based on the level of usage of the system.
Typical examples of hosted or outsourced auto-responders include the following:
TrafficWave.net, whose website states: “Acquiring an auto-responder
is like hiring your own personal selling assistant to instantly respond
to prospect requests with your information. It will capture prospect
information, manage those prospects, and send your information out
automatically.”
AWeber.com, which is probably the best-known system of this type
GetResponse.com
Server-side models – This type allows users to install an
auto-responder system onto their own server. However, this requires a
certain level of technical skill.
Typical examples of server-side auto-responders include the following: AutoResponsePlus.com
ListMailPro.com
Auto-responders are often used in conjunction with an electronic
mailing list, which is a special usage of e-mail that allows for the
widespread distribution of various forms of information to a broad
cross-section of internet users.
In such a role, they are used to confirm subscriptions, non-subscriptions, and various other list activities.
Squeeze Pages
Squeeze pages are landing pages that are created to encourage
prospective subscribers to leave their email addresses in an opt-in
format, where they have to confirm that they wish to receive the
requested information.
When applying Direct marketing using auto-responders, the list of
subscribers is regarded as the most important part of a mailing
campaign. Therefore, marketers devote a great deal of time and money to
the collection of a list of highly targeted subscribers. Methods used
for acquiring such a mail list include business reply cards, the
application of telemarketing, rental lists, and co-registration
agreements.
However, because of the danger of spam, many consumers are wary
about giving out their email addresses. To overcome this problem, many
online businesses create "Squeeze Pages" that detail what the
subscriber will be receiving and the businesses privacy standards.
The use of squeeze pages can greatly increase the
visitor-to-subscriber conversion rates. They are often used in
conjunction with an email auto-responder in order to send the requested
information as soon as the visitor confirms their email address. The
auto-responder may be used to send a series of follow-up emails, or to
provide an immediate download link to get further information.
By offering information upon completion of confirming their email
address, it has proved to be a very effective method of increasing
opt-ins using Squeeze Pages.