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Leadership is Culturally BoundWouldn't you feel more comfortable at work if you had an employer that
“spoke your language?" In other words, wouldn't it be easier for an
employee and an employer to communicate effectively if they were aware
of each other's cultures, beliefs and morals? Some may argue that
leadership skills are universal regardless of what country the leader
is in. On the other side of the debate are those that say that a leader
must adapt their leadership style to different national cultures. In
our opinion, it is essential that a leader understand the culture of
his employees. Leaders cannot choose their styles at will. They are
constrained by the cultural conditions that their followers have come
to expect. The reason behind our opinion is clear. Different cultures
perceive what a leader may be trying to communicate differently. For
example, a Japanese employee may see what may be seen as harsh to an
American employee, as normal disciplinary actions.While it is
true that business is global, business organizations have a culture
shaped by the business it is in and the people who run he business.
Managers are products of the distinct cultures in which they have
learned and conducted business. Imagine a situation in which a manager
who was trained at an American school is asked to run the Japanese
manufacturing facility of his British firm. This individual needs to
understand the culture within which he works and how his employees
perceive leadership. Research has found that “one size does not fit
all." A manager needs to modify leadership qualities, tailored to the
unique culture within which he or she works.Communication
skills are also important to the leader. But again, how these skills
are perceived differs among and within cultures. What one culture views
as effective communication may be seen as unclear in another. For
example, American managers are more likely to provide directions to
lower level workers on a face to face basis while Japanese managers are
likely to use written memos. Likewise, in the Unites States, a manager
will most likely give direct negative feed back to an employee, whereas
in Japan, a manager will have the information relayed by a peer of the
employee. Charismatic leadership is thought to broaden and
elevate the interest of followers, generate awareness and acceptance
among the followers of the purpose and mission of the group and
motivate followers to go beyond their self-interest for the good of the
organization. But different cultural groups may vary in their
conceptions of the most important characteristics of charismatic
leadership. For example, in some cultures, one might need to take
strong, decisive action in order to be seen as a leader, while in other
cultures an independent approach may be the preferred approach to
executing effective leadership. Leaders are expected to have vision,
but how this is displayed differs from culture to culture. Leaders are
often thought to be risk takers but research found that risk taking is
not universally valued as contributing to outstanding leadership. In
conclusion, we believe that national cultures affect leadership style
by the way of the follower. Knowing the matter in which the follower
perceives communication, vision, risk taking and charisma is key when a
leader is developing his leadership techniques for a culture that is
not his own.
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